Payment & Shipping Information

Shipping MethodDurationPayment MethodShipping Cost
Express ShippingTBA
  • Pay on Delivery (cash or card)**
  • Online Payment (Credit Card)
  • Sadad
Free for orders above 350 SAR, for orders less than 350, the cost will be 25 SAR
Instant Shipping*1 - 3 hours48 SAR
* Instant Shipping is going to be activated soon.
** Cash on delivery fees apply (15 SAR).

Payment Security: is committed to provide the best customer experience possible, which means when it comes to payment, we have to provide the most secure environment for our customers. All customer sessions are SSL encrypted. We accept VISA, MasterCard & American Express cards.

Verified by VISA | MasterCard SecureCode | American Express SafeKey     

Terms & Conditions:

Orders are processed and shipped 6 days a week (Saturday - Thursday), except for KSA public holidays.
For deliveries, we will contact you via sms to confirm delivery. If we cannot reach you, your order will be pushed to the following day.

As soon as your order leaves our warehouse, you will receive an email with the courier information and related tracking number so you can be updated every step along the way.

You can track your order visiting 'Track Order' and entering your order details, or just from your account.
After your order has been shipped, Fetchr can keep your order for a maximum of 2 days before cancelling the order. If we cannot get in touch with you 2 days after the scheduled delivery date, your order will be cancelled.

We reserve the right to block certain users, IP’s or accounts from using again if we suspect abuse of the services.

For any questions about your order/delivery, please do not hesitate to contact our customer care team at or through live chat.

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